The Dabba Sheet Shipping Policy explains how orders are processed, shipped, and delivered after purchase from our website. Our goal is to ensure that every order reaches you safely and within the expected delivery time.
By placing an order on the Dabba Sheet website, you agree to the terms mentioned in this policy.
1. Order Processing
All orders are processed after successful payment confirmation.
Order processing generally takes:
• 1–2 business days for verification and packaging
• Orders placed on weekends or public holidays may be processed on the next working day
Once the order is processed, it will be handed over to our shipping partners for delivery.
2. Delivery Time
Delivery timelines may vary depending on the customer’s location and courier availability.
Estimated delivery times:
• Metro Cities: 3–5 business days
• Tier 2 & Tier 3 Cities: 4–7 business days
• Remote Areas: 5–9 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or logistical issues.
3. Shipping Charges
Shipping charges may depend on:
• order value
• delivery location
• promotional offers or discounts
Any applicable shipping charges will be displayed clearly at checkout before completing the purchase.
4. Order Tracking
Once your order is shipped, you will receive a tracking link or tracking ID via email, SMS, or WhatsApp. This allows customers to track their order status directly through the courier service.
Providing tracking details is part of our commitment to transparent delivery service.
5. Delivery Delays
While we aim to deliver all orders within the estimated time, delays may occur due to:
• courier service disruptions
• regional delivery restrictions
• high demand periods or holidays
• weather or operational issues
In such cases, our team will make reasonable efforts to coordinate with the courier partner and resolve the issue.
6. Incorrect Shipping Address
Customers must ensure that the shipping address and contact details are correct at the time of placing an order. If incorrect information is provided:
• delivery may be delayed
• the order may be returned by the courier
Returned orders may require additional shipping charges for re-dispatch.
7. Damaged Package on Delivery
If your package appears tampered with or damaged at the time of delivery:
• Record a 360° unboxing video while opening the package
• Contact our support team immediately with proof
This helps us verify the issue quickly and process a solution according to our Exchange Policy- Dabba Sheet.
8. Policy Updates
Dabba Sheet reserves the right to update or modify this shipping policy at any time. Customers are encouraged to review this page periodically to stay informed about any updates.
9. Contact Us
If you have any questions regarding shipping, delivery timelines, or order tracking, please contact us through the Contact Us page on our website.